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How to set up your email on BlackBerry

  • Make sure you’ve enabled IMAP in your Gmail account.
  • On your BlackBerry®, navigate to your home screen.
  • Select the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry® Set-up, E-mail settings, or Personal Email Set-up).
  • Follow the setup instructions provided on your device to create a new email account.
  • Be sure to enter the following:

    Mail Server:
    Username: [your full Gmail address (]
    Password: [your Google Apps password]
    IMAP Port: 993

  • Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP).
  • Select Next.
  • Select Next again (bypassing the Additional Information Required section).
  • Select your account type, and then select Next. You may encounter a “We were unable to configure…” error. If so, select I will provide the settings to continue.
  • Select the option that mentions IMAP/POP.
  • Select I will provide the settings…, and then select Next.
  • Select Set up existing email account…
  • Enter your Gmail account information here, with as your mail server.
  • Select Next.
  • Select Save.

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